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1. Who regulates the sale of alcohol?

Texas Alcoholic Beverage Commission (TABC)

2. How far away does an establishment that sells alcohol need to be from a church or school?

A minimum 300-foot distance is required from a public/private school, church or public hospital.  A variance procedure is available through the City Council.

3. Are child care facilities included distance requirement by TABC?

No, and cities cannot adopt such an ordinance. The spacing requirement only applies to public/private schools, churches and hospitals.

4. How is the distance measured?

a. Distance from a school is measured in a straight line from property line to property line.

b. The law requires that the distances from a church or hospital be measured from front door of the proposed establishment to the street front. If on the same side of the street, measurement continues along the along street frontage to a point perpendicular to the front door of the church or hospital, and then from the street frontage to the front door of the church or hospital 

5. Can the City regulate the sale of alcohol or where it is sold?

No, but the City can regulate the land use and establishments that might sell alcohol. (i.e. convenience stores, restaurants, etc.)

6. What is the permitting process?

 a. Complete application and submit to the Texas Comptroller’s Office.
 b. City review
 c. TABC review
 d. County Judge vote
 e. Austin, Texas for final processing

7. How can I track a permit that has been submitted?

You can track permits on the TABC website: www.tabc.state.tx.us

8. If property is annexed into the City, can alcohol be sold in these locations?

The sale of beer and wine only applies to the current (at the time of the 2008 election) corporate boundaries of the City of Wilmer. Any areas that are annexed after the election date will be considered dry. Residents of those areas must vote themselves “wet” in order to sell alcohol.

9. Who do I contact for more information

Contact City Secretary at 972-441-6373 or via email at mortiz@cityofwilmer.net.

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1. How do I find a site in Wilmer for my business?

• Please contact Wilmer Economic Development at 972-441-6373 for information about available sites to meet your business needs.
• Or use our Property Search Tool

2. How do I get a “Certificate of Occupancy” (CO)?

A certificate of occupancy authorizes the use of building and/or vacant land.

Please contact the Community Services Department, Building Inspection Division for more information:
Monday-Friday 8 a.m. to 5 p.m.
128 N Dallas Ave
Wilmer, TX 75172
972.441-6373

Certificate of Occupancy form

3. How do I register my business Name?

Register your business name in the county in which you will do business.

Dallas County Clerk, Assumed Name (DBA)
(214) 653-7099

State Requirements for Assumed Business Name Certificate

A domestic or foreign corporation, limited liability company, limited partnership, limited liability partnership, or other foreign filing entity that regularly conducts business or renders a professional service in this state under a name other than its legal name (the name stated in its certificate of formation or comparable document) must file an assumed name certificate with the secretary of state and with the county clerk in the appropriate county.

Contact the Texas Secretary of State Office for information: (512) 463-5555

4. What licenses and permits do I need?

The City of Wilmer does not issue or require a "business license."

You will need a certificate of occupancy for your place of business (contact the city's Building Inspections Division, 128 N Dallas Ave., 972-441-6373). If you are working out of your home, you may also need to obtain a certificate of occupancy.

For food establishments, a health permit is required.

For alcohol sales, an alcohol permit is required.

5. Does the city offer grants or loans to businesses?

The city of Wilmer does not offer grants or loans to businesses. City Council-approved incentives may be available, depending on added taxable investment and added jobs. Visit our Incentives webpage to learn about incentive programs offered by the city.

6. Do I need a sales tax permit?

Visit the Texas Comptroller Texas Online Tax Registration webpage for information on sales tax permits. 

7. Who handles taxes on business personal property?

File your Business Personal Property (BPP) rendition (April 15th deadline each year) to county appraisal district.

Dallas Central Appraisal District (DCAD)
2949 North Stemmons Freeway
Dallas, TX 75247
Customer Service: 214-631-0910
Main Switchboard: 214-631-0520

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1. Where are the new digital water meters?

The City of Wilmer is going to be installing AMI Digital Water Meters in replacement of the old water meters that are currently being used by the city. The new digital water meters provide customers with accurate real-time data on their water usage. The digital water meters will help customers understand their individual water use by answering the question (how and when) they use their water.

2. Why are we getting new digital water meters?

The City Council authorized tax notes in September 2019 to install advanced metering infrastructure citywide. On July 15, 2021, the City Council approved a contract to begin the installation of the new technology that will empower the customers with data that will give them control over their water usage. The Digital Water Meters will allow customers to get updates and alerts and detect leaks to manage costs. The Digital Water Meters have been proving to be effective and reliable for customers in the area of water management.

3. How do the new digital water meters benefit me?

Digital Water Meters will allow customers to monitor their water usage more closely through the new customer web portal to manage and reduce costs associated with their water bills. Some of the benefits of Digital Water Meters:

• Tracking water usage and investigating possible leaks or continuous running water
• Accurate meter reading and customer data dealing with water usage are provided in real-time
• Real-time meter reading is provided to the customer for the customer to make decisions on water usage to help manage cost
• A better customer service experience, with a Customer Service Team that will help you with using the portal to access your bill and guide you with explaining your bill and water usage to you

4. How can I access the data on my water usage?

You can access the data about your water usage through your customer web portal on your laptop, tablet, or mobile device. All you need is to create a unique username (your email address) and password to have a secure account login. Also, our Customer Support Team will be able to assist you in creating an account and understanding your water bill.

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1. How do I pay my city water bill?

Information is posted on the Utility Billing page.

2. How do I apply for a job with the City?

Open positions are posted on the Human Resources page.  You may submit your online application and resume at Human Resources.

3. My trash didn't get picked up, what should I do now?

Missed Collection

Despite our best efforts, we occasionally miss scheduled collections. If we do, please call Waste Management at 800-800-5804.

4. How can I see the agenda for an upcoming City Council or Board meeting?

Click on the date on the City Calendar or use the Agenda & Minutes icon on the main page of the website.

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1. If I apply for one job do I have to submit a new application to apply for another position?

It depends. If there are multiple job openings you may use one application if the positions you are applying for are listed on the application.  However, the City of Wilmer has separate applications for Fire, Police, and General Staffing so applicants must complete the appropriate application(s).  At the close of the application process, which is when an applicant has been placed in a vacant position, all applications are returned to the Human Resources Department for retention purposes only. You must reapply for any future openings of a position. If you have any questions, please contact Human Resources

2. Does the City require drug and alcohol testing as part of the hiring process?

Yes.  The City will require a candidate to be drug and alcohol screened, at no cost to them.  Depending upon the position, the candidate may also be asked to complete a physical, again, at no cost to the candidate. The candidate will also be required to consent to a background screen.

3. How long does the hiring process take?

There is no set timeframe.  Applications are reviewed and applicants are referred to the Hiring Manager.  Interviews are scheduled and depending upon their success, the Hiring Manager will present a conditional offer of employment. A start date is not decided upon until the results of the background check and required testing are received.

4. What types of benefits does the city offer their employees?

While subject to change and dependent upon the position, the City of Wilmer offers 10 paid holidays,  96 annual hours of accruing sick pay, 80 annual hours of accruing vacation leave, TMRS retirement pay match (7%) for full-time employees, employer paid medical, dental, short and long-term disability and life insurance for Full-time employees.

 

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1. How do I get a Library Card?

Patrons may apply for or renew a library card in-person at the Wilmer Public Library. To apply for a library card, you will need a photo ID and proof of your current address – like your driver’s license.  If your photo ID does not include your current address, you can use something like a utility bill if it includes your current address.  Children under eighteen (18) may be issued cards if accompanied by a parent or guardian with a photo ID and proof of current address.

2. Does the library have copy, print, scan, or fax services?

YES! Copy and Print Black & white copies are 10 cents per page Send a Fax for $1.00 per page Scanning is FREE.

3. How long can I keep library materials?

Five books and/or audiobooks can be checked out for 2 weeks. 3 DVDs per family or in the same household may be checked out at any time. DVDs may be checked out for three days. DVDs, Audiobooks, and Books may be placed in the) drop box inside the library.

4. Does the Library have Wi-Fi?

Yes. Wi-Fi is available and FREE of charge for use on personal devices.

5. How do I request an interlibrary loan?

Please contact the Wilmer Public Library at (972) 441-3713.

To request a book please have the following information ready:

• Book Title
• Author
• Publication Information if possible

6. If I do not have a Wilmer Public Library membership, what services are available to me?

Those who do not have cards are welcome at the library. While you may not borrow materials, you may use many other library resources and services: Browse and read materials in the library Use public access computers and guest Wi-Fi Attend library programs

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1. What are my rights?

You have the right to enter a plea of guilty, nolo contendere / no contest, or not guilty to each offense charged. You have the right to consult an attorney and the right to a jury or non-jury trial. If you plead not guilty, you will need to decide whether to have an attorney represent you. You may defend yourself, but no one else except a lawyer may represent you.

2. How can I plead?

Pleas:

Guilty - You admit that the act is prohibited by law, that you committed the act charged, and that you have no defense or excuse for your act.

Nolo contendere / no contest - You do not contest the state's charge against you. While it is not an admission by you that you are guilty, it will result in a conviction on your record.

Not guilty - You are informing the court that you deny guilt or that you have a good defense, and that the state must prove what is charged against you.

3. How do I request a pre-trial hearing or trial setting?

If you wish to plead not guilty or get further information on your options by setting court date, you must either appear in person before your appearance date on your citation at the court clerk's office or submit a written request. You may submit the Request for Trial Form to the court prior to your appearance date.  Attach a copy of your Driver's License or picture ID with the form.  A notice of trial date will be mailed to you at your current address.

4. Can I pay my citation online?

Yes, but only if you wish to pay the full amount. If you have been order by the court to pay a reduced amount or have requested Driver's Safety Course or a Deferral, do not pay online. Call the court directly to make your payment. If you pay online there are no refunds and the processing fee is not refundable. Contact the court for more information at 972-441-6372

5. How do I submit a document to the Court, such as my receipt for repair of defective equipment?

You may fill out an online form and attach your document to the form and it will automatically be sent to the court for review.  The are several documents that you may attach and send to the court.  Here is the Document Submission Form.

You may also call the Court for more information on forms or documents that you need to submit at (972)441-6372.

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1. Who do I contact for a hazardous condition on a county road?

Please contact Dallas County at 214-653-7151.

2. Who do I contact about highway medians or service road?

Contact the TXDOT local office.

3. How do I report a pothole needs to be repaired?

Contact Utility Billing during business hours at 972-441-6373.

4. Who do I call for a report of a dead animal?

Please contact animal control at 972-441-6566.

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1. When did the Rental Registration and Inspection Program begin?

The City Council adopted the Ordinance on April 1, 2010.

2. What facilities are governed by this ordinance?

A single-family dwelling, two-family dwelling, multifamily dwelling, dormitory, boardinghouse, lodging house, tourist house, rooming unit or combination of any such dwelling unit as defined herein.

3. How does one comply with the Rental Registration and Inspection Program?

A property must first be registered and then pass an interior and exterior inspection.

4. How often must an owner register residential rental property?

Registration of every residential rental property must be renewed annually on or before June 1^st.

5. What are the responsibilities of the property owner or agent?

Owners must:

• Not permit occupancy of property that has not passed a rental inspection
• Pay all taxes, liens, abatement fees, fines, etc.
• Maintain all structures, equipment, and furnished appliances to the property
• Correct violations and maintain the property in compliance with all ordinances in the event of a dispute with the tenant or in the event that the tenant is absent or unwilling or unable to correct violations for which the tenant is otherwise responsible

6. How long is a Rental Certificate of Occupancy (RCO) good for?

An RCO must be renewed and/or updated when:

• Two years have elapsed since the RCO was issued
• There is a change of tenant/s

7. When does my inspection need to be scheduled?

Prior to occupancy or at least once every two (2) years or upon change of occupancy.

8. What if my property fails inspection?

Uncorrected violations that pose immediate threat to the health, safety and welfare of the occupants must be requested and passed prior to the tenant occupying the property. Uncorrected violations that do not pose immediate threat to the health, safety and welfare of the occupants, the city administrator or designee may authorize the occupancy of the premises for a period not to exceed ninety (90) days.

9. What does an inspection cover?

Inspections will cover the requirements of city and state life safety, health, fire and zoning codes.

10. May a tenant request inspection of residential rental property?

Yes, by filing a complaint the tenant may request an inspection.

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1. ¿Cuándo comenzó el Programa de Registro e Inspección de Alquileres?

El Concejo Municipal adoptó la Ordenanza el 1 de abril de 2010.

2. ¿Qué instalaciones se rigen por esta ordenanza?

Una vivienda unifamiliar, bifamiliar, multifamiliar, dormitorio, pensión, casa de hospedaje, casa turística, unidad de alojamiento o combinación de cualquier unidad de Vivienda.

3. ¿Cómo se cumple con el Programa de Registro e Inspección de Alquileres?

Una propiedad debe registrarse y luego pasar una inspección interior y exterior.

4. ¿Con qué frecuencia debe un propietario registrar una propiedad residencial de alquiler?

El registro de cada propiedad residencial de alquiler debe renovarse anualmente antes del 1 de junio. 

 

5. ¿Cuáles son las responsabilidades del dueño o agente de la propiedad?

Los propietarios deben:

• No permitir la ocupación de la propiedad que no ha pasado una inspección de alquiler
• Pague todos los impuestos, gravámenes, tarifas de reducción, multas, etc.
• Mantener todas las estructuras, equipos y electrodomésticos amueblados de la propiedad
• Corregir violaciones y mantener la propiedad en cumplimiento con todas las ordenanzas en caso de una disputa con el inquilino o en el caso de que el inquilino esté ausente o no quiera o no pueda corregir las violaciones de las cuales el inquilino es responsible de otra manera

6. ¿Durante cuánto tiempo es válido un certificado de ocupación (RCO)?

Un RCO debe renovarse y/o actualizarse cuando:

• Han transcurrido dos años desde que se expidió el RCO
• Hay un cambio de inquilino/s

7. ¿Cuándo debe programarse mi inspección?

Antes de la ocupación o al menos una vez cada dos (2) años o al cambiar de ocupación.

8. ¿Qué pasa si mi propiedad no pasa la inspección?

Las violaciones no corregidas que representan una amenaza inmediata para la salud, la seguridad y el bienestar de los ocupantes deben solicitarse y aprobarse antes de que el inquilino ocupe la propiedad. Violaciones no corregidas que no representen una amenaza inmediata para la salud, seguridad y bienestar de los ocupantes, el administrador de la ciudad o su designado puede autorizar la ocupación de las instalaciones por un período que no exceda los noventa (90) días.

9. ¿Qué cubre una inspección?

Las inspecciones cubrirán los requisitos de los códigos de seguridad de la vida de la ciudad y el estado, la salud, los incendios y la zonificación.

10. ¿Es posible que un inquilino solicite la inspección de la propiedad de alquiler residencial?

Sí, al presentar una queja, el inquilino puede solicitar una inspección.

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1. Who do we contact for a for a sewer issue after hours?

Non-emergency Police dispatch 972-441-6565 they will dispatch the on-call crew to your location.

2. Where does Wilmer get their water?

Wilmer purchases water from the City of Lancaster.

3. Who do I call if I’m experiencing low or high pressure water in my house?

Call Utility Billing at 972-441-6373, during regular business hours, and a water crew will be dispatched to your home.

4. What do I do if I think the reading for my water meter is incorrect?

Call Utility Billing at 972-441-6373 during regular business hours and they will dispatch a crew to your home.