The City is pleased to provide an online customer portal for all water meters. EyeOnWater allows you to monitor meter activity, set vacation and/or continuous usage alerts, and monitor thresholds of usage. EyeOnWater is a cloud-based application accessed through a standard web browser or through our smartphone applications. Internet access is required. Your user login credentials provide secure access to your water consumption information.
To enroll, use the EyeOnWater sign-in page which takes you to the customer portal. With the customer portal open, enter the requested account information.
Laptop or Home Computer
For best results, use the latest version of Google® Chrome, Microsoft® Edge™, Mozilla® Firefox®, Microsoft® Internet Explorer® (IE 11 only) or Apple® Safari®.
If you have questions or require additional assistance, please call Utility Billing at 972-441-6373.