Utilities Billing - Trash/Recycling/Water


City Utilities: Water and Trash

Hours of Operation: Monday – Friday 8:00 a.m. – 5:00 p.m.; Closed for lunch: 12:00 p.m. – 1:00 p.m.
Location: Wilmer City Hall, 128 N. Dallas Ave, Wilmer, Texas 75172
Phone: 972-441-6373 ext. 232


Trash Service Days: Mondays/Thursdays and Tuesdays/Fridays



Bulk Collection Weeks




Establishing a Water and Trash Account

New residential and commercial customers must complete an application for water service.

Residential Customers

The deposit for new residential users is $125.00.  New residential customers must complete the application in the presence of utility billing staff and present a picture identification card.
Residential trash is picked-up on Mondays/Thursdays or Tuesdays/Fridays. Residents must use their existing 96-gallon green cart with a green lid for items considered trash. Customers may order additional trash carts from the City of Wilmer for an extra rate which will be added to the utility bill.

Free Landfill Disposal

Wilmer residents are allowed one (1) free disposal of up to three (3) cubic yards (e.g. one pick up load) of residential waste once-a-month at Skyline Landfill located in Ferris, TX. Residents must present a valid ID and their most recent utility bill in order to take advantage of this service.

The free disposal is for residential waste only. Commercial and industrial waste, or loads
that are uncovered will incur a fee.

Commercial Customers

Commercial customers may submit an application by fax. New commercial service will begin after the deposit for commercial is received. The deposit for commercial users is based on the size of the water meter.
Commercial users must contract with Waste Management for trash pick-up. Contact Waste Management at 972-842-5800 to establish service.

Billing

Water, Sewer and Trash Billing and Payment

Bills for water, sewer, and trash pick-up are mailed to customers on the first day of each month. The city currently accepts only cash, checks, and/or money orders for payments. Payments may also be placed in the night deposit box located at the front of City Hall.

The City of Wilmer has separate billing rates for residential and commercial water users.
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